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Cookies Policy

Fittleworth Cookies

Protecting our customers is at the heart of everything we do at Fittleworth, and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective, so we’d like to explain more about how and why we use them.

Cookies make our website work better

Cookies are small files that all websites place on the hard drives of their users’ computers to help make future visits easier and more relevant to the user. Cookies may also be placed on your computer by emails.

What do cookies do?

Some cookies are essential for websites to work. Others can provide useful information to companies which enables them to help you use the website more efficiently. For example, they save you time by ‘remembering’ the details you have entered in forms so you don’t have to re-enter your details each time you visit.

How does Fittleworth use cookies?

Our cookies make sure you receive the most relevant information from Fittleworth. For us, cookies help us to analyse how our customers interact with our sites so we can make improvements. The cookies we use do not store your personally identifiable information, nor can they harm your computer. We want our website to be informative, personal and as user friendly as possible – and cookies help us to achieve that goal.

We use two types of cookies on our websites:

  • Session cookies that are deleted after each visit
  • Persistent cookies that remain in place across multiple visits to our sites

Information we collect:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data.
  • Information that you provide by filling in forms on our website, such as when you register for information or place an order.
  • Information provided to us when you communicate with us for any reason.

Our cookies and what they do for you:

Some of these cookies are essential and some are non-essential.

Essential cookies

Without these cookies, our website wouldn’t work properly. They help you move around the secure areas of the website and use specific functions of the website, like placing an order.

What they do:

Remember past activity, such as orders you have placed. Without these cookies, this information would be lost every time you select a new page of the website or end your visit.

These are our essential cookies:

We’ll always keep this list as up-to-date as possible.

Cookies for website info

These cookies collect anonymous information about how our visitors use our website, for example, they tell us which of our pages are the most popular. We use this aggregated information to improve our website – individual users are never identified via this information.

What they do:

Give us an overall picture of how our visitors navigate our website by telling us things like the number of visitors to each page and what visitors do on these pages, for example which links they click on.

These are our cookies for website info:

Cookies that save your settings

When you fill in a form with your name or other details, these cookies remember that information, so you don’t have to type it in each time you come back.

What they do:

They show you when you are logged in to the website.

We do not currently use these types of cookies.

Third Party Cookies

Third party cookies are used by third parties that provide functionality or services on our website, for example video clips or interactive maps.

What they do:

They enable that third party to recognise your computer when you visit our website and also when you visit certain other websites.

These are our cookies that come from third parties: